Operations thatOperationsthat run themselvesrunthemselves
Describe the process in plain language. smartATOM builds the application — flows, forms, approvals, reports — and wires it into the systems you already run.
Accounts, licences, access groups and hardware provisioned the moment an offer is accepted — with a joiner checklist the hiring manager can actually see.
Entities3
JoinerProvisioning TaskEquipment Request
Flows4
Offer accepted → identity createdLicence and group assignmentHardware order and tracking
Gates2
Non-standard access beyond the role profileHardware above the standard allowance
Live in ~12 minWorkdayMicrosoft 365Okta
Integration
Bi-directional, at field level
Not a nightly CSV with a cron job in front of it. Pick a system to see exactly what moves, which way, and how often.
Popular systems
SE
ServiceNow
ITSM · OAuth 2.0
Full incident, change and CMDB coverage with table-level field mapping and business-rule-safe writes.
Any local field to any external field, with a transform between.
Change data capture
Subscribed to change streams where the vendor exposes them.
Credentials you rotate
Envelope-encrypted per tenant; revoke the key, revoke our access.
ITSM17Collaboration14Finance12Identity11Cloud11HCM11Analytics10DevOps9Data9Security9CRM6Storage5Procurement3Support3ERP2Browse all 132
Why smartATOM
Built for business users. Powerful enough for enterprises.
The usual trade-off is speed against control. This is the argument that you do not have to make it.
6 min
median build time
No-code, agent-powered
Business owners ship the application. Engineering keeps the guardrails, not the backlog.
100+
enterprise connectors
Works with what you have
Two-way sync with the systems already running your business. No rip and replace, no data gravity trap.
18
production templates
Prebuilt for faster value
Industry-shaped templates that encode the process, the controls and the reporting — not just the form.
99.99%
multi-region uptime
Secure and enterprise-ready
Built to ISO 27001:2022 and SOC 2 control objectives, with regional data residency and evidence your auditors can work with.
Autonomy without evidence is just risk. Every agent decision records its input, the policy that permitted it, and the action that reverses it.
Hash-chained
Audit log
Row-level
Tenant isolation
Zero
Training on your data
Figures on this page are illustrative modelling, not measured customer results. They will be replaced with substantiated data before launch.
Customer outcomes
From IT operations to business outcomes
smartATOM helps operations leaders remove manual work, raise throughput and deliver a better experience — for employees, customers and the people who have to sign off on the risk.
Every deployment reports against a baseline captured before go-live — cycle time, manual touches, exception rate and cost per transaction — using the same audit trail the platform already keeps.
We do not publish a customer’s numbers until they have reviewed and approved them. Named references are available under NDA during procurement.
Baseline
Captured in the two weeks before go-live
Measurement
Derived from run history, not self-reported
Review
Customer approves before anything is published
What's new
Shipped recently
A running record of what changed, when. Nothing here is a roadmap item.
v2.8
Feature
Agentic triage resolves 47% of tier-one tickets
The service-desk agent now reads the request, pulls CMDB and identity context, matches known errors and closes what it can — with the decision, the policy that allowed it and the reversing action all recorded.
v2.7
Security
Customer-managed encryption keys
Enterprise tenants can now wrap their own data keys with a KEK held in their KMS. Revoking the key revokes our access to connector credentials and MFA secrets immediately.
v2.6
Platform
Change-data-capture sync for SAP and Workday
Both connectors moved from watermarked polling to native change streams. Median sync latency dropped from 4 minutes to under 20 seconds.
v2.5
Feature
Compensating actions on every irreversible step
Flows now record the inverse operation at execution time, so an undo never has to reconstruct what the world looked like — it was written down while it still knew.
These entries are placeholders illustrating the format. Replace them with the real release history before publication.
Questions
The ones your risk committee asks
Straight answers. If yours is not here, our architects will answer it on a call without a slide deck.
No. smartATOM orchestrates across systems of record and leaves authority where it belongs. ServiceNow stays authoritative for incidents, Workday for workers, SAP for finance. smartATOM holds the process, the agent decisions and the evidence.
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